Jaguar Land Rover Network (EIRO)
Global
The Challenge
The global COVID-19 crisis threatened network stability and revenue across a 32-country territory during an unprecedented automotive downturn. Industry experts predicted massive network contraction as the sector faced its worst crisis in decades.
The Solution
As External Program Manager for JLR's global body shop network, Jeremy Locke implemented real-time performance tracking, data-driven decision-making, and systematic efficiency identification. Resources were focused on high-potential partners, ensuring resilience and growth during crisis conditions. This evidence-based approach demonstrated that operational excellence could drive expansion even in adverse environments.
The Results
The program achieved 100% network growth during COVID, successfully managing operations across 32 countries for five consecutive years. This outcome defied industry expectations and reinforced the value of data-driven strategies in crisis management.
Client Testimonial
"While every consultant predicted massive contraction during COVID, data-driven approach and systematic optimization doubled the network when competitors were failing. This is crisis-proven operational excellence." — Jeremy Locke, CEO, Locke & Partners / Former External Program Manager, JLR